Terms of Service

Last updated: February 24, 2026

1. Acceptance of Terms

By accessing or using DramWell.ai ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.

2. Description of Service

DramWell provides an AI-powered operating system for hospitality businesses, including AI agents, communications tools, CRM, marketing automation, and analytics. Features vary by subscription plan.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account.

4. Billing & Payments

Paid plans are billed monthly or annually. You may cancel at any time, and access continues through the end of your billing period. Refunds are handled on a case-by-case basis.

5. Acceptable Use

You agree not to misuse the Service, including sending spam, violating laws, or interfering with other users. We reserve the right to suspend accounts that violate these terms.

6. Limitation of Liability

DramWell is provided "as is" without warranty. We are not liable for indirect, incidental, or consequential damages arising from use of the Service.

7. Contact

Questions about these Terms? Contact us at legal@dramwell.ai.