Insights & Strategy
The DramWell Blog
Insights, strategies, and tactics for hospitality and home services businesses embracing AI.
AI
AI & TechnologyFeb 20, 2026·5 min read
How AI Phone Agents Are Saving Restaurants $10K+ Per Month
Missed calls cost restaurants an average of $1,000 per week. Here's how AI phone agents are changing the game.
GM
George McPhersonREP
ReputationFeb 15, 2026·8 min read
The Ultimate Guide to Restaurant Review Response Strategy
Your response to reviews matters more than the review itself. Learn the framework top restaurants use.
DW
DramWell TeamMKT
MarketingFeb 10, 2026·6 min read
5 Marketing Automations Every Restaurant Should Set Up Today
Set-and-forget campaigns that drive repeat visits, recover lost guests, and boost revenue on autopilot.
DW
DramWell TeamOPS
OperationsFeb 5, 2026·7 min read
Why Your Restaurant Needs a Guest CRM (And How to Choose One)
Spreadsheets and sticky notes aren't cutting it. Modern guest CRM is the key to personalized hospitality.
GM
George McPhersonMKT
MarketingJan 30, 2026·10 min read
SMS Marketing for Restaurants: The Complete Playbook
98% open rates. 45% click-through rates. SMS is the most underused channel in hospitality marketing.
DW
DramWell TeamAI
AI & TechnologyMar 5, 2026·5 min read
Why We Named Our Company After a Whiskey Measure
A dram is the smallest standard measure of whiskey. It is not about volume — it is about precision. Here is the story behind DramWell.
GM
George McPherson