AI Diagnostic Co-Pilot
Every technician becomes your best technician. The Co-Pilot listens, sees, and cross-references — turning a 20-minute diagnostic into a 5-minute certainty.
How It Works
Point. Scan. Know.
Your tech opens the DramTrade app, points their phone at the equipment, and the AI Co-Pilot goes to work. It listens to the unit's sounds, analyzes the visual condition, pulls the equipment's service history, and cross-references against its database of known failures for that make and model.
In seconds, it delivers a ranked list of probable issues with confidence scores, recommended repair steps, and parts needed — complete with pricing. The tech confirms, the customer sees a professional presentation, and the job closes faster.
Core Capabilities
Four layers of intelligence working together on every call.
Audio Pattern Recognition
Listens to compressor hum, fan noise, and refrigerant flow to detect anomalies a human ear might miss. Trained on thousands of HVAC failure signatures.
Visual Inspection AI
Snap a photo of a unit, electrical panel, or ductwork. The AI identifies corrosion, damage, improper installation, and code violations in seconds.
Equipment History Cross-Reference
Pulls model-specific failure data, recall notices, and known issues. Your tech walks in already knowing what to look for.
Repair vs. Replace Analysis
Calculates repair cost, remaining equipment life, efficiency loss, and utility savings to give customers a clear, data-backed recommendation.