Your AI-Powered Guest Experience Platform
Five intelligent AI agents that know your menu, your rooms, and your guests. Built for restaurant owners, GMs, and hoteliers who refuse to settle for average.
No credit card required · 14-day free trial · Setup in 15 minutes
Your AI Team
Five AI Agents, One Platform
Each agent is trained on your specific business — your menu, your brand voice, your standards.
Sommelier Agent
Wine pairings and recommendations that match your list and your guests' palates.
Cicerone Agent
Craft beer guidance — styles, tasting notes, and food pairings from your tap list.
Concierge Agent
Local recommendations, booking assistance, and 24/7 guest support.
Hostess Agent
Reservations, waitlist management, and front-of-house coordination.
Marketing Agent
AI-written campaigns, social posts, and review responses in your brand voice.
Everything you need to delight every guest
From the first call to the follow-up review — powered by AI from the ground up.
AI Phone Agents
24/7 voice agents that take reservations, answer questions, and sound exactly like your brand.
Guest CRM
360° customer profiles with visit history, preferences, and smart segmentation.
Reservations & Floor Plan
Interactive floor plan, waitlist management, and AI-optimized table turns.
Menu Intelligence
Wine list management, menu engineering, tap wall integration, and allergen tracking.
Reputation Engine
AI-crafted review responses, sentiment tracking, and 5-star rating acceleration.
Online Ordering
Branded ordering with real-time menu sync. Pickup, delivery, and dine-in from your website.
Loyalty & Membership
Tiered loyalty programs with Apple Wallet passes, points, and membership subscriptions.
Events & Catering
Event management, BEO system, ticketing, and catering coordination.
Revenue Analytics
RevPASH, demand forecasting, covers per daypart, and AI-powered performance insights.
Marketing Automation
Email & SMS campaigns, winback sequences, and social media scheduling.
Tap Wall & Draft
Self-pour RFID integration, keg tracking, tasting notes, and digital display management.
QR & Tableside AI
Tableside AI sommeliers, cicerones, and food pairing agents via QR code scan.
Generic AI tools force businesses to adapt to technology.
DramGuest adapts AI to your business — trained on hospitality language, workflows, and guest expectations.
Don't believe us? Push the button.
Call Bella's on Bay right now. This is a real AI voice agent — handling reservations, answering menu questions, and recommending specials. Built with DramWell in under 30 minutes.
🎧 Uses your microphone · Free · No signup required
Every guest interaction is a signal.
DramGuest captures every one — so nothing falls through the cracks.
A dram is the smallest measure. We measure every small signal well.