Meet your AI hospitality team
Five specialized agents trained on your business. They never call in sick, never forget a guest's name, and never stop learning.
Sommelier Agent
Your AI wine expert — by the glass or by the bottle.
The Sommelier Agent knows every wine on your list — region, varietal, tasting notes, and price. It recommends pairings based on what guests are eating, suggests alternatives when a bottle is out of stock, and handles special requests with the confidence of a certified somm.
Capabilities
- ✓Recommends wines by style, region, or food pairing
- ✓Handles by-the-glass and bottle service questions
- ✓Suggests alternatives for out-of-stock selections
- ✓Explains tasting notes in approachable language
- ✓Upsells premium pours based on guest preferences
Cicerone Agent
Craft beer guidance from tap to table.
The Cicerone Agent is your digital beer expert. It guides guests through your tap list and bottle selection, recommends styles based on taste preferences, suggests food pairings, and knows the story behind every brewery on your menu. Perfect for taprooms, brewpubs, and craft-forward restaurants.
Capabilities
- ✓Guides guests through tap lists and bottle menus
- ✓Recommends styles based on taste preferences
- ✓Pairs beers with menu items
- ✓Shares brewery stories and tasting notes
- ✓Announces new taps and seasonal rotations
Concierge Agent
Local knowledge and guest support, 24/7.
The Concierge Agent handles everything a great front-desk team would — local restaurant recommendations, directions, event information, and special requests. For hotels, it manages room service inquiries, spa bookings, and transportation. For restaurants, it answers hours, parking, and neighborhood questions.
Capabilities
- ✓Provides local recommendations and directions
- ✓Handles special requests and accommodations
- ✓Manages room service and spa inquiries (hotels)
- ✓Answers FAQs: hours, parking, dress code, accessibility
- ✓Coordinates with staff for complex requests
Hostess Agent
Reservations, waitlists, and warm welcomes — automated.
The Hostess Agent manages your front-of-house flow. It takes reservations by phone, text, or web chat, manages your digital waitlist with accurate wait times, sends confirmation and reminder texts, and handles cancellations and modifications. Guests get a warm, professional experience every time.
Capabilities
- ✓Takes reservations across phone, SMS, and web
- ✓Manages digital waitlist with live wait times
- ✓Sends automated confirmations and reminders
- ✓Handles cancellations and party-size changes
- ✓Tracks no-shows and late arrivals
Marketing Agent
Campaigns that fill seats — written in your voice.
The Marketing Agent creates email campaigns, SMS blasts, social media posts, and review responses — all in your brand voice. It knows your upcoming events, seasonal menu changes, and slow nights. Set it on autopilot or approve every piece before it goes out.
Capabilities
- ✓Writes email campaigns and newsletters
- ✓Creates SMS promotions and flash offers
- ✓Drafts social media posts with optimal timing
- ✓Responds to Google and Yelp reviews
- ✓Runs win-back campaigns for lapsed guests